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The Motability Scooter & Powered Wheelchair Scheme

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The Motability scooter and powered wheelchair scheme

Today the Motability Scheme helps over 600,000 people to get mobile. In partnership, we offer simple three-year leasing packages, designed to make getting around easier!

Our aim is to make everything as easy as possible. When you are ready we will help you make the choice that’s right for you. Once you’re happy and have placed your order, we just ask for a £100.00 Non-refundable Payment before you take delivery of your product.

Then at the end of your three-year lease, you will be eligible for a £100.00 End of Contract Bonus.

Straightforward, all-inclusive lease packages – that’s what you will find with the Motability Scheme!

Our worry-free package helps you get about

With the Motability Scooter Scheme, you get more than just the scooter or powered wheelchair of your choice, you get all the support and help you need to enjoy worry-free mobility. Standard pricing starts from just £11.50 a week, with over 300 products to choose from.

You can apply to lease a product through the Motability Scheme if you receive one of the following allowances, and have at least 12 months remaining:

  • Higher Rate Mobility Component of the Disability Living Allowance (currently £57.45 per week)
  • The Enhanced Rate of the Mobility Component of Personal Independence Payment (currently £57.45 per week)
  • War Pensioners’ Motability Supplement (currently £64.15 per week)
  • Armed Forces Independence Payment (Mobility element currently £57.45 per week)
  • Allowances are awarded by either the Department for Work and Pensions (DWP) or Veterans UK

Parents can apply on behalf of a child aged three or over who receives the allowance. Only the person in receipt of the allowance can use the scooter or powered wheelchair. It cannot be used by anyone else, such as a partner or spouse.

We take care of everything

The lease agreement is comprehensive – which means no unexpected costs. Insurance, breakdown, servicing, battery and tyre replacement are all included in the price.

Payment is organised for you

We arrange for the relevant payments to be simply deducted from your mobility allowance every 4 weeks, and paid to Motability directly by the Department for Work and Pensions or Veterans UK. As most products cost less than your weekly allowance, you receive the remainder directly from the Department for Work and Pensions or Veterans UK to spend however you choose.

All In One

To make leasing through the Motability Scheme as affordable and worry-free as possible, all of these essentials are included in the price you pay for your scooter or powered wheelchair.

Servicing and maintenance

To keep your scooter or powered wheelchair reliable and in good condition, all servicing and maintenance is included as part of our worry-free package.

Breakdown recovery

If you breakdown or get a puncture that prevents you from being able to get home, our partners at Motability Assist will help get you and your scooter or powered wheelchair home so your dealer can carry out all the necessary repairs.

Insurance cover 

You are covered in case of an accident, damage or theft, with no excess to pay. The insurance also covers you against any damage caused by your scooter or powered wheelchair to any other products, property or people.

Battery replacement

Your scooter or powered wheelchair will come with a battery as standard so all you have to do is keep it charged. If anything goes wrong with your batteries then it will be replaced free of charge.

Tyre replacement

There is no need for you to worry about any punctures or damage to your tyres, as we will repair or replace them if there is a problem.

Customer service

We can help you with any queries or issues you may have, call 01895 520361 to speak to a team member. Motability also has a team of advisors based in the UK to help you if you have any questions about your product or your lease. You can call them on 0300 456 4566 or visit motability.co.uk/scooter for lots of useful information.

Which one is right for me?

We have over 300 products to choose from and have lots of information available to help you make the right choice. The full list of products is available at motability.co.uk/searchscooters. We will also be able to give you more individual advice either face-to-face or over the phone.

Scooters 

A scooter is probably the right choice if you can travel relatively independently, get on and off easily without assistance and are able to use a steering column and don’t require a joystick control. We offer small, medium and large mobility scooters. Your scooter will automatically be provided with a weatherproof storage cover, and many models come with a storage basket. Other accessories, including storage units, ramps, crutch and cup holders can be purchased from us at an extra cost.

Powered Wheelchairs

A powered wheelchair may be the right choice if you need mobility assistance throughout the day or around the home, if you don’t feel confident getting on or off seats, or if you can only operate joystick controls. We offer standard, standard plus or custom built powered wheelchairs.

Placing an order – here’s how it works:

We will take care of everything from start to finish.

They will take you through a suitability questionnaire to make sure the Motability Scheme, and your product, are right for you now, and throughout the course of your three-year lease.
To make ordering quick and simple, the application is completed through our online system. If you are at home, we will take your information and place the order on your behalf.
Your allowance will be held by the DWP/Veterans UK one week prior to the date of your new scooter or powered wheelchair. If for any reason the delivery is delayed, any monies owed will be paid back to you after your new scooter/powered wheelchair is delivered.
We’ll send you a PIN which you will need when collecting your scooter/powered wheelchair to confirm the start of your lease. You will also receive details of the terms and conditions of the lease agreement for you to read before entering into the lease agreement.
Upon delivery, we will take you through a full demonstration of your product, including a test drive to make sure you’re happy. You will also get full details of your lease and insurance cover as well as a handbook to support you through your lease.

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